SOURCES + DISCLAIMERS
DNR — "Did Not Receive" — is about more than package theft. It can include theft, misdelivery, delivery disputes and other situations where a package is marked delivered but the recipient says it never arrived.
Estimated number of DNR packages based on ZFLO's 2.5% DNR benchmark, informed by confidential retailer and shipper data, applied to 23.4B U.S. packages shipped in 2025.
Projected annual loss values based on estimated 2025 losses to package theft and other DNR issues.
ZAKTRAK’s anticipated theft deterrence based on proper application and activation of the device.
Nothing can stop all package theft, but ZAKTRAK helps deter and interrupt package theft, locate lost packages, and document misdelivered packages.
ENDNOTES + DISCLAIMERS
ZFLO TECHNOLOGIES proprietary and confidential data gathered and analyzed with participating retailers and couriers
SafeWise, “2025 U.S. Package Theft Report.” November 2025
Fenix Commerce, “The Power of Positive Shipping: Why Delivery Experience Makes or Breaks E-commerce Success.” December 2024
Forrester, “US Online Retail Forecast, 2024 to 2029.” August 2024
Pitney Bowes, “Parcel Shipping Index, 2026 Report.” June 2026
U.S. Census Bureau, “Quarterly Retail E-Commerce Sales.” August 2026
Security.org, “2025 Package Theft Report and Statistics.” November 2025
USPS Office of Inspector General, “Package Theft in the United States.” May 2025